Thank you puzz for the update.
So the waiting game goes on.
Lodgecrest wrote:Patience... No I think it's actually quite rude that he takes our money and just makes fasle promises over and over again...
Come on Andrew be a man! Give happynel an update! It don't cost nothing! Just a bit of time....try and be tureful if you can
We are all grown ups we can take it!
Benjamin765 wrote:
I have to agree. I paid a substantial amount for a puzzle that was supposed to have shipped months ago. I get an update 30 days ago stating that production will soon begin. Wait a minute, production has not even started? I understand this is an extremely complex puzzle however, if you are going to take my money I would appreciate some better communication. I just want some straight answers as to when I will receive my puzzle. Had I known that it would take 6+ months to get my puzzle, I would have waited. On top of that, none of us have been offered our money back for those who want it. I feel like this sort of thing is highly unprofessional.
Pyromancer wrote:Benjamin765 wrote:
I have to agree. I paid a substantial amount for a puzzle that was supposed to have shipped months ago. I get an update 30 days ago stating that production will soon begin. Wait a minute, production has not even started? I understand this is an extremely complex puzzle however, if you are going to take my money I would appreciate some better communication. I just want some straight answers as to when I will receive my puzzle. Had I known that it would take 6+ months to get my puzzle, I would have waited. On top of that, none of us have been offered our money back for those who want it. I feel like this sort of thing is highly unprofessional.
We've recently had some communication and PUZZ has offered to refund the money to anyone who wants to cancel their order for the Tessarisis - So Ben's comments are exactly fair.
I'm cheesed off with the time it's taking, but personally I'm hanging in there as PUZZ has offered lifetime membership as compensation for the delays.
Puzz wrote:Hi Folks,
December 7th 2012 - latest updates
1. The Tessarisis - we have hit a British engineering hurdle !. We have a working puzzle, but we are struggling on a getting a sensible manufacturing price. Sonic is happy to pay 3 x higher manufacturing price than normal to fulfil it's commitment to all our loyal customers for the 46 pre-orders, but the UK engineers want 5 x higher price than normal - which actually places the engineering costs higher than the end retail price - Crazy !!! I have now placed backup plans to manufacture the parts in China but this will mean a delay until early 2013. Apologies - we can only ask that you hang in there with us. We are as disappointed and frustrated as probably many of you are about this news. If anyone requests a refund for the limited edition Tessarisis this will of course be carried out without delay, but as an apology for the delay, all those that don't cancel will be offered LIFE membership to the isis adventure.
2. New updated isis mechanism and seriously tricky extreme range now available.
3. Many new coin searches now available throughout the USA, hidden in great places such at Mt Rushmore, check out prizes for finding the coins on the news section on sonic games website
4. New Tessarisis online game called the Tessarisis Grid with 5 special awards for those that can crack the Grid
5. New improved Copernisis with screw thread pins and improved engraving and anodising is working really well
6. New black leather isis box has been updated with new graphics and new hints to solve the puzzle box
7. New Sonic Games and isis adventure websites to be launched later this year
8. New isis and ramisis adventure maps and additional new Isis games.
9. The new gold and silver geocaches have now gone live with the first one to be found in Regents park worth upto 500.00 pounds
10. Three new real live pyramids have gone live in USA, SF, LA and Oklahoma, all with gold coins worth $500.00 each
11. Further details of the new secret game inside the isis to be released soon - there may be a connection with the new Tessarisis?
Best Wishes
Andrew Reeves (Puzz)
MD Sonic Games Limited and
Inventor of the Isis Adventure.
Brett Lunn
Are the people who pre-ordered the tessarisis and keep their order still entitled to life time membership?
Like · · March 28 at 10:54pm
The Isis Adventure yes the special black introduction applies
April 1 at 9:25pm · Like
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