So my Isis broke for real...

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So my Isis broke for real...

Postby GhostToaster » Tue Jan 01, 2013 3:41 pm

So my Isis broke for real before I could completely finish solving it, the bottom part right above the third ring completely broke off. I had almost completed the Isis, at the final stage as I was to unscrew the bottom half it snapped off where I said it had. Very upset and disappointed for it to break so easy!
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Re: So my Isis broke for real...

Postby evilkeen » Wed Jan 02, 2013 1:52 am

That sounds very unusual - I've not heard of that happening before. I'm sure if you get in touch with Sonic Games they will arrange for a swift replacement.
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Re: So my Isis broke for real...

Postby GhostToaster » Wed Jan 02, 2013 7:50 pm

I contacted Andrew and he said he would replace it, I was excited he responded so quickly and I can't wait until I receive my new one!
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Re: So my Isis broke for real...

Postby Pyromancer » Fri Jan 04, 2013 6:07 pm

The customer service from Sonic Games has always been top notch - If there's a problem they'll sort it immidiatly, if not sooner!
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Scuba Diving, Explosives & Puzzles - The Best Things In Life!

Isis32/12, Ramisis 4/12, Copernisis 5/12, Tessarisis - I did have a slight advantage!
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Re: So my Isis broke for real...

Postby Bidle » Sat Feb 09, 2013 9:43 pm

Pyromancer wrote:The customer service from Sonic Games has always been top notch - If there's a problem they'll sort it immidiatly, if not sooner!


+1
Titanium Isis: open
Ramisis G2: open
Copernisis Extreme: open
Tessaris: Still closed
Tarka: opened the key
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