Locked/Broken .. little help please

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Locked/Broken .. little help please

Postby Stigma » Sun Jun 20, 2010 5:10 am

I opened my Isis, entered the code on the site with success, but a problem occurred during reassembly. When it opened, some 'pieces' came out, and I may have put one back in the wrong place =(

In any event, it screwed shut to the point where the lock drops, but the plunger fully depresses (always), and I can't get it open or closed.


Has anyone else done this? Is the only solution to send it back and pay for service?


Any help would be appreciated. =)
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Re: Locked/Broken .. little help please

Postby matt_p_dales » Sun Jun 20, 2010 8:32 pm

YOu need to repeat the process you did to unlock it this will allow you to reopen it :)
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Re: Locked/Broken .. little help please

Postby Stigma » Sun Jun 20, 2010 9:31 pm

Matt,

Thanks for replying, I sent you a PM. I really think it's more complicated than that.
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Re: Locked/Broken .. little help please

Postby Stigma » Tue Jun 22, 2010 2:39 am

Resolved.

Matt and Karen,

Thank you for taking a few minutes to help me out, it was very much appreciated, and kept me from sending in my Isis for an unnecessary service.

Many thanks,

Shaun
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Re: Locked/Broken .. little help please

Postby evilkeen » Tue Jun 22, 2010 11:20 am

Congratulations on opening it!
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Re: Locked/Broken .. little help please

Postby matt_p_dales » Tue Jun 22, 2010 1:13 pm

No problem buddy. Now on to ISIS II :D
Sonicwarp Products Opened:Isis I,Ramisis-Isis II,Copernisis-Isis III, Tessarisis - Isis IV
Memberships: 5% ISIS club 1% Ramisis club 1% Copernisis club 1% Tessarisis club
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Re: Locked/Broken .. little help please

Postby Karen_G » Tue Jun 22, 2010 9:23 pm

That's great news,

Thanks Shaun :D

Karen
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