Top 2 Layers

[jasoliver]

Just got RAMISIS
as soon as I started to play I found that the top two layers are extreamly stiff, to the point where it hurts to tru to turn them. Is this normal or a duff one? please advise. It also squeeks as well.

[cornettracing80]

turn it upside down and give it a good shake see if you can getthem to turn freely while the puzzle is upside down....let me know how it goes

welcome to the forum!

[jasoliver]

turn it upside down and give it a good shake see if you can getthem to turn freely while the puzzle is upside down....let me know how it goes

welcome to the forum!

Thanks for the reply and the welcome to the forum.
I have tried to do that and it worked for a few seconds then reverted back to being very very stiff.

thanks again and do you have any other ideas please.

Jas

[jasoliver]

Just got RAMISIS
as soon as I started to play I found that the top two layers are extreamly stiff, to the point where it hurts to tru to turn them. Is this normal or a duff one? please advise. It also squeeks as well.

Also I have noticed there is no red light at all and the unit klunks a lot when I shake it, Is this normal?

Jas

[jasoliver]

Hi

Do any of the admins on this site read the posts on this forum?

I realy need to know if I have to send the RAMISIS back to the suplier or direct to sonicwarp.
at the moment I have a fantastic pyrmid sitting on the fire place doing nothing. I am desperate to start work on it but I cant.

Please please advise.

Jas

[bluesign2k]

...Do any of the admins on this site read the posts on this forum?...

Normally yes (eventually), but PUZZ hasn't been online since before you joined the forum, so in this case, no.

...Please please advise...

Have you PMed PUZZ? If no, PM him >here<.
If yes, then have you e-mailed SW? If no, email them >> info@sonicwarp.com or maybe even andrew@sonicwarp.com.
If yes, then have you checked your spam folder? If no, check your spam folder.
If yes, email them again.

Chris

[jasoliver]

Thanks Chris.

I have sent one to anash last weekend, just sent one to Puzz.
Incase you or anyone else knows, should I see the red light flash when I start to move the Ramisis. and I guess your able to hear a bearing inside but mine makes a klunking sound, is this normal?

thank you all for your help

Jas

[bluesign2k]

Although Ade (anash27) did once work for SW, these days he is "only" admin on the forum. He's the person to talk to about something forum related like access to the various 5% clubs, but I think you'll find he doesn't have a whole lot more contact with SW than any of the rest of us.
With the sort of problems your experiencing, Puzz is the best guy to contact

The red lights... in theory, yes, you should see a red light, however, its an unfortunate fact that it would appear that the vast majority of Ramisis' have electronics with a flat battery. So if you don't have a red light on yours then I wouldn't worry too much as the puzzle can still be solved without any of the lights.

As for the sounds that your Ramisis is making... dunno. Yeh, you should be able to hear the BB inside but Im not sure I'd describe it as making a "klunking" sound. I wouldn't like to give a 100% confident answer as to whether I think it's broken or not without actually seeing/ hearing it for myself. That said, there's not a whole lot to go wrong in the Ramisis... is there much movement up/down on any of the layers that could be causing the "klunking" sound?

[cornettracing80]

klunking almost has to be the key,yeah?

[bluesign2k]

klunking almost has to be the key,yeah?

Oh yeah! *facepalm*

[jasoliver]

is there much movement up/down on any of the layers that could be causing the "klunking" sound?

Thanks again for your help Bluesign2k.

there is no movement between the layers. the klunking sound happens when you hold Ramis upright with the light facing you and gently shake forwards and backwards. You can also hear the bearing which is a totaly diferant sound.

Any help very welcome as I dont seam to be getting very far with the Ramisis at the mo.

thanks again

Jas

[bluesign2k]

Thanks again for your help Bluesign2k.

No problem

there is no movement between the layers. the klunking sound happens when you hold Ramis upright with the light facing you and gently shake forwards and backwards. You can also hear the bearing which is a totaly diferant sound.

Yeh, as cornett said, that klunking sound is most likely to be the key. Try sticking a cocktail stick in the key chambe hole and then see if it still makes the same noise

Any help very welcome as I dont seam to be getting very far with the Ramisis at the mo.

Only smarties have the answer Oh, and the clues in the booklet, they also have the answer

thanks again

Again, no problem

Chris