Page 1 of 1

Isis puzzle not relocking

PostPosted: Wed Jan 13, 2016 2:21 am
by Reitrahc
My little sister got me a black and gold Isis for Christmas but I have not been able to put it back together after solving it. Prior to solving it, the placentas were perfectly aligned but now that I am trying to follow the instructions to put it back together, the placentas are no longer aligned when the Isis is fully closed and I cannot get it to relock at all. Help?

Re: Isis puzzle not relocking

PostPosted: Mon Jan 18, 2016 2:42 pm
by greenwolf86
Congrats on opening the puzzle!
I can post more specifics in the 5% forums if you have a picture you can send to Orko, but it sounds like one of the components fell out of position while closing it. Easiest way to fix this is to 'resolve' the puzzle so you can line everything up and finish twisting it closed.

Re: Isis puzzle not relocking

PostPosted: Thu Jan 21, 2016 12:14 am
by Reitrahc
What I mean by this is that now when I fully twist it closed, it ends up turning too far making the placentas not aligned, and I am not able to lock it at all in any way. I can twist it completely freely in any direction so I don't know how I would resolve it...

Re: Isis puzzle not relocking

PostPosted: Thu Jan 21, 2016 2:55 am
by Brian706
I think they all twist past the point of alignment (at least mine does). When it's fully closed, align the placentas and then tap the top of the puzzle with your hand to engage the lock.