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So my Isis broke for real...
Posted:
Tue Jan 01, 2013 3:41 pm
by GhostToaster
So my Isis broke for real before I could completely finish solving it, the bottom part right above the third ring completely broke off. I had almost completed the Isis, at the final stage as I was to unscrew the bottom half it snapped off where I said it had. Very upset and disappointed for it to break so easy!
Re: So my Isis broke for real...
Posted:
Wed Jan 02, 2013 1:52 am
by evilkeen
That sounds very unusual - I've not heard of that happening before. I'm sure if you get in touch with Sonic Games they will arrange for a swift replacement.
Re: So my Isis broke for real...
Posted:
Wed Jan 02, 2013 7:50 pm
by GhostToaster
I contacted Andrew and he said he would replace it, I was excited he responded so quickly and I can't wait until I receive my new one!
Re: So my Isis broke for real...
Posted:
Fri Jan 04, 2013 6:07 pm
by Pyromancer
The customer service from Sonic Games has always been top notch - If there's a problem they'll sort it immidiatly, if not sooner!
Re: So my Isis broke for real...
Posted:
Sat Feb 09, 2013 9:43 pm
by Bidle
Pyromancer wrote:The customer service from Sonic Games has always been top notch - If there's a problem they'll sort it immidiatly, if not sooner!
+1