just one sphere in the bottom

[sand2sand]

My Isis had only one sphere in the bottom... i fallow the rules to reset and now i can't open it..

[matt_p_dales]

Hi are you sure?? maybe talk to Andrew or ask Karen

Karen can you help him ????

[Stigma]

I, in part, have the same problem.

I opened it, and one bearing fell out. I put it back where i thought it came out of, the spring pushed up the other piece to reveal one bearing in one track, and one empty track ... now it's stuck half closed with placentas on opposite sides, and the gap between halves.

[Karen_G]

Hi Sand2sand and Stigma,

Sorry to hear you are both having problems with your ISIS, we cannot openly discuss the ISIS here without giving away spoilers, but please PM me with details on how you reset your ISIS, and I'll try my best to help

Karen

[w1se]

My Isis also only had one ball bearing in it when I opened it.