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Mystery Picture Clue

PostPosted: Mon Jan 19, 2009 9:32 pm
by Rallyette
I purchased the clue to the mystery picture for $2 - and this is all I got...

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(Transaction ID: 9V669258WM3328629)

Re: Mystery Picture Clue

PostPosted: Mon Jan 19, 2009 11:26 pm
by Karen_G
Hi Rallyette,

Send a PM to Puzz with the transaction number of your paypal payment (if you have it), Puzz will sort it out for you :)

Karen

Re: Mystery Picture Clue

PostPosted: Tue Jan 20, 2009 3:02 am
by Huszar
Karen_G wrote:Hi Rallyette,

Send a PM to Puzz with the transaction number of your paypal payment (if you have it), Puzz will sort it out for you :)

Karen


i have done this not once, but thrice. tried it a second time to see if it was just by mistake, and then a third on another computer thinking it was my computer.

i have sent multiple messages to Andrew ans SW all with no responce

Re: Mystery Picture Clue

PostPosted: Tue Jan 20, 2009 11:32 pm
by Karen_G
I'm sorry you haven't heard back as yet Huszar, I know SW are very busy at the mo, I think they are short staffed at the mo, so please bear with them.

I've just this minute purchased the clue, and it worked fine for me, so I'm not sure why both got the error message, there must have been a glitch in the system.

If you both (Huszar and Rallyette) still haven't heard from SW after a few days, PM me,

Best wishes,

Karen

Re: Mystery Picture Clue

PostPosted: Tue Jan 20, 2009 11:42 pm
by jazz
I bought the clue and it worked, but my guess failed. :shock:

Re: Mystery Picture Clue

PostPosted: Wed Jan 21, 2009 7:41 am
by Huszar
i suppose that there was a problem. i pm'ed andrew yesterday and now the two of you said it works. maybe i'll try it again. if i win, then they can keep the extra i paid, it would be well worth it. heck even if i dont, whats $5? cant even buy luch at McDonalds for that much.

Re: Mystery Picture Clue

PostPosted: Wed Jan 21, 2009 3:47 pm
by cornettracing80
Huszar wrote:i suppose that there was a problem. i pm'ed andrew yesterday and now the two of you said it works. maybe i'll try it again. if i win, then they can keep the extra i paid, it would be well worth it. heck even if i dont, whats $5? cant even buy luch at McDonalds for that much.


i started trying to win an Nkryptor this way..ended up buying one :roll:

good luck huszar,i hope you get it!!!
The Nkryptor is really kool too...and it comes with a computer game also when you openit!!

Re: Mystery Picture Clue

PostPosted: Wed Jan 21, 2009 5:46 pm
by jeffho
I had the same problem and am still waiting for assistance. But thanks for the reminder it's been almost 2 weeks.

Re: Mystery Picture Clue

PostPosted: Wed Jan 21, 2009 8:05 pm
by anash27
As mentioned in my PM to rallyette i have sent details of your problem to Martin the SW IT guy.

He replied to my email and is looking in to the problem.

Ade

Re: Mystery Picture Clue

PostPosted: Thu Jan 22, 2009 2:57 am
by Huszar
the issue seems to be solved. i dont know about refunds and whatnot if you guys are conserned about it. you should be able to buy the clue now. it only took me 4 GBP to get it!