I've been searching the forum (mostly for clues on the Ramisis to no avail
)and i saw alot of "I'm mad at SW, they are so disorganized" and the like. I think some positive feedback is an order. Personally SW has treated me very well lately and yeah they are slow on responding to PMs and emails but think about it; they are a small company, with limited workers. If we were talking about a fortune 500 company we would have customer service reps and with the economy the way it is most businesses don't have that luxury.
Puzz has anserwed all of my PMs in a timely manner and maybe I'm lucky but I'm sure he is very busy most of the day. I don't know if managing director in Britain is the same as CEO or president here in the States but whatever hierarchy there is he probably has to sit at his desk all day and answer phone calls from possible Isis vendors all over the world, this is becaus ethe Isis brand of puzzles is so new and so ordinary that it will draw attention. Not to mention managing any problems within SW. This is not some overly showy attempt to promote fake feedback (even though it is written somewhat showily
) This is honest feedback and none of it is fake. I want everybody to share whatever feedback they have wheteher good or bad think of this as an ebay sellers feedback list 
