Trouble starting subscription

[cavebear7]

After opening the ISIS, I have been trying for days to begin a subscription to the isis adventure. When I click on the purchase subscription for either monthly or yearly on the "my subscriptions" page, it switches to a blank page and only says "database error." I have written to SW and received an acknowledgement that they will get back to me, but haven't heard anything yet. Am I missing another location where I can start this subscription?

[bluesign2k]

Hi & welcome to the forum!
Congratulations on opening your ISIS too! Did it take you long?

I don't know who you emailed (if it was the office, I gather they are busy at the moment), but the best person to get in contact with about website issues is martin (martin@sonicwarp.com).
As far as I am aware there is no other way to setup the subscription, but I believe martin is usually fairly swift in sorting such issues

Hope that helps,

Chris

[cavebear7]

problem solved, martin took care of it. thank you very much for pointing me in the right direction.

[Karen_G]

Welcome to the forum Cavebear7

Congratulations on opening your ISIS, and best of luck with the pyramids - great to hear you can see them now

Karen